When an emergency situation arises, contact the Fire Department by dialing 997 and provide the following information:
- Name and telephone number of the caller.
- Location of the emergency (building name, room number, and building specific address, if known).
- Nature of the emergency (e.g., chemical spill and chemical(s) involved, fire, injuries).
- Special considerations (e.g., the potential for explosion, acutely hazardous gases present, people trapped in rooms or buildings, number of people injured and type of injuries, electrical hazards, property damage and access routes to the emergency).